5 Essential Billing & Collections ‘Dos and Don’ts’ for MSPs

Getting paid is critical for every business, yet in our research we found 81% of MSPs are not paid on time—on average they wait 60 days or more before receiving payment! U.S. Bank found that 82% of the time, small business failure is attributed directly to poor cash flow management. Needless to say, your billing and collections process will make or break your MSP. Follow these simple dos and don’ts to set up your MSP’s billing and collections process for success.