DeskDirector Integration with ConnectBooster

DeskDirector is a software tool for MSPs designed to help monitor customer service requests, ticketing, and client satisfaction.

  • One-stop-shop portal for both service and billing functions
  • Invoicing tab gives clients easy access to view, print, and pay their bills
  • Seamless authentication with a single username/password

The DeskDirector Integration gives you the tools you need to succeed.

By combining the power of ConnectBooster’s payment proficiency with DeskDirector’s customer relations expertise, businesses are able to streamline their client’s experience. From entering the service request to paying for the invoice, you are providing your client with one stop solution, increasing their stickiness to you.

DeskDirector is the latest in a long line of software that seamlessly integrates with ConnectBooster. This powerful collaboration between software pioneers, DeskDirector and ConnectBooster, allows your clients to request support; create, view and prioritize service tickets; view and now pay invoices from one location, safely and securely from a single integrated application. This partnership creates the ultimate client communication and payment automation tool!

Learn how CSG saved valuable time on their invoicing process

The faster we can handle our billing in the least amount of time is the most important thing for us and to make it easy on our clients. The billing and invoicing process are a representation of the trust that our clients have with us, without that trust, our business isn’t doing its job.

Scott Spiro

CEO, Computer Solutions Group, Inc.