DeskDirector Integration Support

ConnectBooster provides a direct payment for DeskDirector. Simplify your billing process using ConnectBooster’s integration with DeskDirector.

Get Integrated with DeskDirector Today!

Automate your entire collection process with ConnectBooster’s and DeskDirector’s Integration. Through a custom payment portal, MSPs can reduce their aging accounts receivables from 30+ days to 1.5 days, and time-consuming billing tasks to get paid on time, every time.

How DeskDirector And ConnectBooster Help Your Business With Billing

Designed for IT Service Providers, ConnectBooster’s integration with DeskDirector combines the power of payment proficiency with customer relations expertise, giving businesses the power to streamline their client’s experience. From entering the service request to paying for the invoice, you are providing your client with a one-stop solution, increasing their stickiness to you.

This powerful collaboration between software pioneers, DeskDirector and ConnectBooster, allows your clients to request support; create, view, prioritize service tickets, and pay invoices safely and securely from a single integrated application. This partnership creates the ultimate client communication and payment automation tool.

ConnectBooster Integration - DeskDirector

DeskDirector is a software tool for MSPs designed to help monitor customer service requests, ticketing, and client satisfaction.

Give Customers A Better Billing Experience With ConnectBooster And DeskDirector

With full transparency to view invoice history and the ability to manage payment options 24/7, customers can easily update credit card and ACH bank payment information. Providing your customers a professional billing experience, all the while accelerating your collections process.

In addition to giving clients the ability to pay via their preferred credit or debit card, MSPs can implement the “cash discount” feature. This feature gives DeskDirector users the ability to recoup processing fees and improve their margins with clients who prefer to self-finance using a credit card.

Managed service providers and their customers can have peace of mind as customers’ payment information is stored off of their internal network. As ConnectBooster’s integration with DeskDirector offers a fully PCI Compliant Payment Vault, ensuring managed service providers do not compromise customer payment information.

Standard Benefits DeskDirector Users Receive

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Simplify the PCI Compliance process.

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Save 2-4 hours a week on redundant accounting tasks.

Lower accounts receivables by 30 days.

Increase billing transparency with customers.

Key DeskDirector Integration Features

  • One-stop-shop portal for both service and billing functions.
  • Invoicing tab gives clients easy access to view, print, and pay their bills.
  • Seamless authentication with a single username/password.
  • Payment reconciliation to the accounting software.
  • Automate Past Due invoice and statement email reminders.
  • Store client’s payment methods for future use through our PCI Compliant encrypted payment gateway.
  • Customizable/branded portal (logos/colors & ad-cards).
  • Automated account summary notifications.
  • View if clients are receiving invoices through email history tracking.
  • Automatically update customers’ cards when issuing bank makes changes.
  • Automatic and on-demand integration sync capabilities.

Setting Up Your DeskDirector Integration Is Easy

Getting started with ConnectBooster is easy. Our team will completely set up your payment portal and provide an installation call to train your team on using the portal. We also set up the integration with DeskDirector. 

Already a ConnectBooster partner? Click here to set up your integration.  

Beyond a dedicated support team, managed service providers can access continued training and online documentation to ensure they receive their clients’ best value. Whether IT Providers are billing 20 clients, or 200, ConnectBooster remains the same costs and can scale with your business as you grow.