[vc_row][vc_column][vc_column_text]Change is intimidating.
The decision to modify how you operate as a business is one of the most difficult choices you can make. But sometimes change is necessary to hit your long term goals, or keep your business alive during a rough patch.
Sometimes only changing one aspect of your business leads to success that spills over into other departments and resources.
Scott Spiro found a his business in a similar situation a few years ago.
As CEO of Computer Solutions Group, Scott shared the struggles his company experienced a few years ago when they changed their model business, and the success he achieved from that change.
Computer Solutions Group’s engineering department was falling apart, company morale was at an all-time low, and they had lost a massive client.
Money was extra tight, and not having clients pay on time made it difficult to invest into other resources to grow their company. After the initial shock, Scott sat down with his team and worked to create a game plan on how to pull their business back up and pursue their future goals.
Scott looked for tools to help.
A business is not an island, and Scott knew he needed to look at other companies to learn from, and to support his company.
One of the chief problems that Scott had was he wanted to invest more money into their marketing and sales, but their old billing process of waiting over a month for invoices to be paid limited their available cash on hand.
“The faster we can handle our billing in the least amount of time is the most important thing for us and to make it easy for our clients. The billing and invoicing process are a representation of the trust that our clients have with us, without that trust, our business isn’t doing its job,” said Scott.
How did they change their business model?
A faulty billing process not only impacted that department but stunted their potential growth in other departments.
Here’s what Scott experienced when his business used the right tool to automate their invoicing:
- Provided an overview of clients on their bills, both past due and paid.
- Excellent support from the ConnectBooster support team.
- Immediate time savings because of the integration with ConnectWise and QuickBooks.
This translated into cash flow back into their business.
On average they save $736.46 total monthly cash savings, and a total of $48,500.00 increased cash on hand.
“The biggest success for us is the time we save because of the automation,” said Spiro. “Connect Booster allows us to automate additional items we would have never been able to accomplish with our CRM and accounting software.”
Why automation helps their business.
One of the reasons Scott struggled to grow his business was not enough funds to invest in their marketing and sales.
With increased cash flow from automating their billing, Scott was able to invest into his company’s marketing and sales team.
“ConnectBooster finally gave us a solution that allowed our clients the ability to pay online, when they want,” said Spiro, CEO of Computer Solutions Group, Inc. “Roughly 80% of our clients use credit cards to pay us for their work, and with ConnectBooster the system is automated for our clients to pay whenever they want or the specific amount they want.”
Want to grow your business like Scott did?
If you’re interested, learn more about how Scott transformed his business with HTG and ConnectBooster here.