Christo IT Services
Through key integrations, Christo IT Services recovered $50,000 in overhead expenses and reduced eight hours of staff time previously spent on invoicing and collections.
About Christo IT Services
Christo IT Services provides top-notch technical support to small and medium-sized businesses in the Philadelphia and Delaware Valley areas.
Why they needed ConnectBooster
Christo IT Services needed to reduce the amount spent on credit card fees. In just five years, the expense of processing payments had rapidly grown from $3,000 in 2008 to $30,000 in 2013.
The cost of processing payments negatively affected the business and was further escalating out of control with each new client, project, sale and contract. The company lost between 3-4% of profit margin to credit card fees. With so many clients on monthly billing, in addition to frequent project and hardware sales, their bottom line and profitability suffered from these excessive charges.
Unfortunately, paying to get paid wasn’t Christo IT’s only burden. The business grappled with a highly inefficient accounts receivable process; employees spent more than eight hours each month manually processing payments. After assessing and identifying their primary payment concerns, the management team initiated a comprehensive, cost-effective solution.
How ConnectBooster impacted their business
By integrating ConnectBooster with their accounting system, QuickBooks, and PSA, ConnectWise, Christo IT Services saved more than $50,000 in credit card fees in the first two years and streamlined their payment and accounting processes, which further saved eight hours of staff time each month. They also no longer worried about being paid correctly, because ConnectBooster was able to pull and collect payments on the exact dollar amount generated from recurring contracts in ConnectWise.
Because of ConnectBooster, Christo IT Services improved cash flow, reduced their payment processing expenses, saved staff time and gained peace-of-mind in knowing invoicing was correct every time. With time and money saved, Christo IT Services could continue to grow their MSP with cost-saving accounting systems that scale seamlessly.
Why they would recommend ConnectBooster
Our invoicing before ConnectBooster was a nightmare. We would spend over eight hours per month manually processing invoices and credit card payments.